![]() Start (or restart) Microsoft Word to begin using the plugin. SO HERE I OPENED UP THE STARTUP IS ~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/WordīUT I CAN'T COPY THE ZOTERO.DOTM FILE, IF I WANT TO MODIFY THE STARTUP I NEED TO OPEN A FILE, AND THEN I CAN'T FIND THE ZOTERO.DOTM. (Be sure to copy the file rather than moving it.) You should now have two folders open: the Word startup folder and the “install” folder containing Zotero.dotm.Ĭopy the Zotero.dotm file to your Word Startup folder. I WAS ABLE TO FIND THIS ZOTERO.DOTM FILE, SO THAT WORKED.įind your Word startup folder by following the instructions below. In Finder, press Cmd-Shift-G and navigate you can find a copy of the Zotero.dotm file. ![]() This works in most cases, where the issue is originated due to a system corruption. PLEASE SEE MY COMMENTS WHICH ARE IN ALL CAPS Fix: Word cannot open the existing global template ‘Normal.dotm’ If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Still didn't work so then I followed the instructions below. When I go to Finder and Go OPen the folder /Users//Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word it sends me to Users, not sure what to do from there with that. I deleted Normal.dotm, but it is back once I opened word (no messages came up this time though).
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